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SHIPPING

All kartcover.com covers are shipped 1 – 5 business days after order is placed from our warehouse in Benton City, Washington. All products are shipped USPS and will take typically 3 – 4 business days to arrive. If you personalize your cover please allow more time. Please call if you need special handling.

Canada, Mexico and International orders will ship via the Best Way including US Postal Service Priority Mail, UPS, or FedEx. Orders will take 5 – 6 business days to process and ship. Shipping times vary based on destination country. Duties and taxes will be the responsibility of the receiver.

RETURN POLICY

We want you to be completely satisfied with the products you purchase from kartcover.com. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. Please follow the guidelines below for your return. We will accept merchandise return or exchange under the following conditions:

  • All returns or exchanges must be pre-authorized by Kartcover.com before shipping any merchandise to our Customer Service Center. To receive a return authorization number and prepaid shipping label, please contact Kartcover.com at 209-852-6837 or chris@kartcover.com.
  • Special orders or custom orders cannot be returned.
  • For all other returns/exchanges we offer the following two options:
  • Products may be returned in method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery.
  • At your request we will issue a prepaid shipping label. The return shipping fees will be deducted from the amount of your return (shipping fee will be quoted over the phone when requesting the return authorization). If we determine at our sole discretion that the merchandise you return is not eligible for return or exchange, you authorize us to charge the return shipping charges to your original payment source.
  • If you are returning manufacturer defective merchandise, we will pay the cost of return shipping only if you use the postage prepaid return label.
  • Please note the return authorization number on the outside of the shipping package to expedite processing of your return/exchange.
  • Returns or exchanges must be received within 14 days of authorization. If received after 14 days, you will be charged a $25.00 re-stock fee.
  • All returned merchandise is subject to quality inspection. We will not accept worn/damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
  • NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE.

ORDERING AND CUSTOMER SERVICE

  • Email – chris@kartcover.com / Phone –209-852-6837
  • Thank you for visiting Kartcover.com. Your privacy is respected and very important to us. To better protect your privacy, we provide this notice explaining our online information practices, including the collection and use of information at Kartcover.com.

The Information We Collect
At Kartcover.com, you may now (or in the future be able to): order products, enter contests, vote in polls, express an opinion or subscribe to various services. The types of personally identifiable information that may be collected include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services. You may also be able to submit information about someone else. This may include, but not be limited to, another’s name, address, phone number, and e-mail address. In some cases, only persons who provide us with the requested personally identifiable information will be able to order products. We receive and collect some information automatically when you visit Kartcover.com. For example, we receive and collect the name of the domain and host from which you access the Internet. We also receive and collect the Internet protocol (IP) address of the computer you are using; the browser software you use; your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. In addition, this allows the ability to enhance your visiting and shopping experience while at Kartcover.com.

How We Use the Information
Generally, we use the information you provide about yourself to fulfill your requests for our products. In addition, we may use it to help create new products and services and to respond to any inquiries you may send us. We may also use this information to offer you other products, advertisements, programs, or services that we believe may be of interest to you. On occasion, we may use the information we gather, or that is provided to us by you to communicate with you in various mediums. Some examples are e-mail notifications of upcoming specials or new product releases. Other types of communication may include, but are not limited to, printed materials sent via the US Postal Service. We may use the non-personally identifiable information that we collect to improve the design, content, and navigation of Kartcover.com. By doing this, it is our intent to improve your visiting and shopping experience while at Kartcover.com.

Disclosing Information
The owner of Kartcover.com does not sell nor give away your personal information to any other companies. Again, personal information is strictly used to process orders, market Kartcover.com products and programs to you, and enhance your visiting, and shopping experiences while at our site. We may disclose personally identifiable information in response to legal process for example, in response to a court order or subpoena. We also may disclose such information in response to a law enforcement agency’s request. Agents and contractors of Kartcover.com who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy notice. We want to assure you we work diligently to protect against unauthorized disclosures of information. However, we cannot guarantee that personal information that is collected will never be disclosed in a manner that is inconsistent with this privacy notice.

Links
This site may contain links to other sites whose information practices may be different from ours. Because of this, visitors should consult the privacy notices of any site they link to from Kartcover.com.

Our Commitment to Security
We have put in place appropriate physical, electronic, and managerial procedures to help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Ownership
Kartcover.com operates as an Oregon D.B.A. and is owned by Specialty, Inc. Reproduction by any means is prohibited.

This Terms of Use Agreement is a legal agreement between you and Kartcover.com that governs your use of this website. By utilizing this website, User acknowledges that he or she has read, understood, and agrees to comply with the terms and conditions stated within this Agreement.

Kartcover.com may amend these terms and conditions at any time. User’s continued use of this website constitutes acceptance of the terms and conditions stated at the time of use.

Privacy
Kartcover.com may collect information about the Users of its websites. Collection of this information is governed by the sites privacy policy.

User Conduct
User agrees that all the information posted or accessed by User will be used only for informational or educational purposes. There will be no commercial or other unauthorized use of interactive features. User will not engage in any conduct or action that is prohibited by law or violates and federal, state, or local laws. Users of this site also agree not to distribute, post, publish or otherwise communicate any content which defames, abuses or threatens others, which is hateful or racially offensive, or which contains vulgar, obscene or indecent language or images, or which contains unauthorized copyrighted material or infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

Corporate Identification and Trademarks
All registered and/or unregistered trademarks and/or service marks used or referred to on this website are the property of Kartcover.com, its parent, and affiliates unless otherwise noted. Users may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify these Marks in any way for any purpose without prior written permission from Kartcover.com.

Proprietary Rights to Content
All materials contained in this website are copyrighted except where explicitly noted otherwise. Copyright 2014 Kartcover.com. All rights reserved. User acknowledges and agrees that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in this website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. User understands and agrees that User is permitted to make one copy of such content for personal use only. User may not copy, reproduce, distribute or create derivative works from this content or use this content other than as expressly authorized by this Agreement without prior, express authorization from Kartcover.com

Links to Third Party Sites
Kartcover.com may provide Users with links to other websites. These third party sites are not under the control of Kartcover.com and User acknowledges that Kartcover.com is not responsible or liable for any content, advertising, products or other materials available from such third party sites. User also agrees that Kartcover.com shall not be liable for any loss or damage of any sort incurred as the result of using any third party’s website.

Limitation of Liability
User expressly understands and agrees that kartcover.com shall not be liable for any loss or damage (direct, indirect, punitive, actual, consequential, incidental, special, exempt or otherwise) resulting from any use of, or inability to use, this website, or resulting from any errors or omissions in the content of this website, regardless of the basis upon which liability is claimed, even if Kartcover.com. Has been advised of the possibility of such loss or damage. Note: some jurisdictions may not allow the exclusion or limitation of liability for incidental or consequential damages, so the above exclusions may not apply to you.

Disclaimer of Warranties

All products are covered under a two-year, limited liability warranty against manufacturing and material defects. Warranty coverage will be determined solely by Kartcover.com.

Kartcover.com makes no warranty that this website will meet your requirements or that it will be uninterrupted, timely, secure or error free; nor does Kartcover.com make any warranty as to the results that may be obtained from the use of this website or as to the accuracy or reliability of any information obtained through this website. User understands and agrees that any content downloaded or otherwise obtained through the use of this website is done at user’s own risk and that user will be solely responsible for any damage done to user’s computer system or loss of data that results from the download of such content. Unless expressly stated otherwise, Kartcover.com provides this site content “as is” and “as available” and without warranties or any kind, either expressed or implied, to the fullest extent allowable by law. This includes the implied warranties of merchantability, no infringement of intellectual property, and fitness for a particular purpose. In no event shall Kartcover.com or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption or loss of information) arising out of the use or inability to use the site content, even if Kartcover.com has been advised of the possibility of such damages. Note: some jurisdictions may not allow the exclusion or limitation of certain warranties, so the above exclusions may not apply to you.

Indemnification
User agrees, at User’s expense, to indemnify, defend and hold harmless Kartcover.com, its officers, directors, employees, agents, affiliates, distributors and licensees from and against any judgment, losses, deficiencies, damages, liabilities, costs and expenses (including reasonable attorney’s fees and expenses) incurred in connection with or arising from any claim, demand, suit, action or proceeding arising out of User’s breach of this agreement or in connection with User’s use of this website or any product or service related thereto.

Venue and Governing Law
This Agreement and the relationship between User and Kartcover.com shall be governed by and construed in accordance with the laws of the State of Oregon. Any controversy or claim arising out of or relating to this agreement or relating to use of this website and the material contained in this website shall be resolved in a federal or state court in Clackamas County. User agrees that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to this agreement must be filed within one (1) year after such claim or cause of action arises or it will be forever barred.

Waiver/Severability
The waiver by either party of a breach or right under this agreement will not constitute a waiver of any subsequent breach or right. If any provision of this agreement is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of this agreement, which will otherwise remain in full force and effect.

Reservation of Rights
Any rights not expressly granted herein are reserved.

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